Technical Consultant

Job Description

We are have requirements for Technical Consultants to work as a consulting services team member or an individual technical consultant on Core MAXIMO product installations, upgrades, troubleshooting or other projects as assigned. Duties are usually performed at the customer site.

Essential Duties and Responsibilities:

• Work closely with Engagement Manager, to identify, arrange and execute assignments.
• Perform installation, upgrade, site audit and troubleshooting services.
• Communicate progress and results on site to other Vetasi staff and the customer via ETest detailed reports. Act as a liaison between Vetasi and its customers.
• Assist and provide escalated assistance to Customer Support and Sales departments on a pre and post sales basis regarding Network and Systems related issues.
• Work closely with colleagues to define implementation standards, and accurately report exceptions in process, documentation and delivery as part of continuous improvement.  Test and review software/utilities for use by Vetasi consultants.

Skills Requirements:

• Strong knowledge of Unix based operating systems, including at least one of the following: Sun Solaris, HP-UX, IBM AIX, Linux.
• Strong knowledge of network operating systems, especially Windows 2000/2003 Server.
• Knowledge of Windows Terminal Server & Citrix Metaframe technology a plus Experience with administration and configuration of BEA Weblogic and/or IBM Websphere application servers required.
• Experience with at least one of the following database platforms: Oracle, Microsoft SQLServer and associated middleware. Knowledge of SQL required.
• Strong knowledge of desktop operating systems, especially Windows 2000/XP.
• Strong understanding of networking, especially TCP/IP. Knowledge of internet and firewall technologies. Knowledge or understanding of HTML, Java, JSP, XML and webMethods B2B Server a plus Knowledge of Windows Active Directory a plus.
• Knowledge of Actuate Report Server 7/8 Administration a plus.

Knowledge and Experience Requirements:

• Ability to interface effectively with IT personnel at Vetasi’s customer sites.
• Candidate must be a self-starter with a strong customer focus. Must be able to work independently with minimal supervision
• Excellent verbal and written communication skills
• Good interpersonal skills to work as a team member and as a liaison with customers.
• College Degree or equivalent experience
• Microsoft, Oracle or Unix Certification a plus.
• Experience in a system administration, support, or consulting position required.
• Additional training may be required to fulfil the basic responsibilities of the job.

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Technical Consultant