Maximo for Service Providers

Service providers, whether they are third party outsourcers or in-house shared service departments, compete in an increasingly aggressive environment to win and keep the contracts that are their life blood. The daily challenge is how to compete most effectively in a market where the number and type of competitors changes daily - where their customers have more and more options - and margins are squeezed ever more tightly.

Services offered range across facilities management,business process outsourcing, IT services, professional advisers,human capital management or distribution and logistics - and organisations that outsource these elements of their business to third parties generally do so to control their own costs and to ensure that they have access to specialised expertise.

To win and keep the business, in-house service departments and outsourcers alike must offer their customers two key assurances - cost control and service improvement. Balancing those two competing pressures is key to survival. The pressure to reduce costs and improve efficiency is crucial to win contracts and operate profitably, while the pressure to show improved service and response levels is vital to retain that contract.

Vetasi solutions for Service Providers

Vetasi's consultants have been integral to some of the UK's most high-profile outsourcing contracts and have extensive experience in this challenging multi-tiered environment. Vetasi knows that service providers need to make every part of their business focus on reducing costs while improving productivity and increasing service.

Our solutions can help you to:

• Improve operational efficiency to enable faster, smarter decisions
• Respond faster to market changes
• Control your cost structure
• Reduce non-revenue-generating time of employees
• Meet required performance levels
• Reduce revenue deferred due to work in progress
• Service more clients with same staffing
• Understand costs better in order to price more competitively
• Increase customer satisfaction for competitive advantage
• Increase business with existing customer base
• And win contracts for additional value-added services

For information about our customers in the Facilities Management / Service Provider sector, please contact enquiries@vetasi.com.