Maximo for Service Providers

IBM Maximo for Service Providers helps manage assets for multiple customers in a single deployed instance.

IBM Maximo for Service Providers helps lower total cost of ownership and increase profitability and customer satisfaction by managing your customer’s assets either through third-party outsourcing or internally shared services model.

• Provide detailed and accurate billing with a review and approval cycle
• Reduce TCO by leveraging a single deployed instance to manage multiple customers
• Improve efficiency of service delivery with automatic notification and automatic assignments
• Manage multiple customers with many physical locations and provide unique customer agreements and rules to define entitlement of services and pricing
• Automatically bill your customers for recurring fees, for asset management, and asset usage
• Based on leading standards-based technology: web-architected platform built on J2EE with advanced business process management, based on SOA, web services and XML