Event start date: 14th June 2012

Hear visionary & strategic CIO Ian Cox propose why differentiation matters in the service industry, why the usual approaches to differentiation do not work and what real and effective differentiation looks like. And quiz Ian, along with an experienced panel of FM professionals, on how this can work in the real world. Ian's full profile is available here.

Time: 5.30pm

Where: Landmark Hotel – 222 Marylebone Road  London, Greater London NW1 6JQ

If you would like to receive an invite to this event, pleaase contact us at phoning +44(0)1784 410011 or submit an email here.


This event is sponsored by Vetasi Ltd in association with the FMA & Reflective Solutions.

Agenda for the evening:

17:30 - Drinks & Canapés

18:15 – Keynote Address

18:45 – Panel-led Q&A Discussion

19:30 – Drinks & Networking

20:15 – Close


Our speaker and panellists:

Ian Cox, former CIO May Gurney, is renowned for his innovative approaches to business transformation and the use of technology to create competitive advantage. A creative thinker who excels at solving complex problems, leading innovation and designing change programmes that deliver results, he was a finalist for the CIO of the Year award 2011 and ranked in the top 100 CIOs in the UK for 2012. Read more about Ian Cox in CIO magazine

Joining the panel with Ian Cox and others is Lucy Jeynes, MD of Larch Consulting. Voted a Pioneer of FM and one of the 20 Most Influential Women in FM, Lucy will be bringing to the table her extensive experience in solving facilities management challenges.

Also on the panel will be Nick Shaw, former Divisional Director at VINCI, now founder of his Strategic Management Organisation - Vision4. Nick brings a wealth of experience to the panel - you can read his full profile here.

Questions may be submitted in advance by clicking here. Additional panel members to be confirmed.

Spaces for this event are strictly limited to 30 – reservations on a first come first serve basis.


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