1. Measures to reduce the cost of supporting Maximo
2. Make valuable features available in the core product

We aim to help make support easier by making Maximo smarter, resolve problems or provide extra information.

IBM Contribute to modifying the Excel BIRT emitter to reduce file sizes.
The current version can generate very large files and lead to server failure if it runs out of disk space.
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Display custom message when report is queued because of mxe.report.birt.maxconcurrentrun property.
Currently users aren’t warned when their reports are queued.
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Change database connection watchdog so that it writes stack traces more often or on demand.
Currently if the first log message is missed then it isn’t possible to see the details around the cause of the problem.
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Amend Maximo performance monitor (perfmon) to save log details to files.
This will enable support staff to share details with IBM and other support consultants.
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We aim to make valuable features available in the core product

Move Transportation Asset Depreciation Module into Base product
This is currently only in Transportation but it has value for other customers.
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Move Transportation warranty claim into core Maximo
This is currently only in Transportation but it has value for other customers.
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Support UK/International English dictionary in spell checker.
This is valuable for customers who use Maximo to send letters to customers.
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Mark Robbins

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